My In-Home Promise
Inviting someone into your home to work on your computer takes real trust — I don't take that lightly. Here's exactly how I conduct myself on every single visit.
I never carry a gun on a service call, period. The only thing on me is a small pocket knife — an everyday tool for opening boxes, packaging, and cable work, not a weapon. When I'm in your home, I'm there to fix a computer and nothing else.
It's your home and your call. Point me to the problem, watch everything I do, ask all the questions you want, or tell me to stop at any moment. I work only where the trouble is — I don't wander, open doors, or go anywhere I wasn't invited.
I'm here for the machine, not your life. I don't browse your photos, read through your files, or go looking at your personal information. What's on your computer is yours, and it stays that way.
Shoe covers on request, I clean up after myself, and I treat your space the way I'd want someone treating my own family's home. No mess, no damage, no attitude.
No scare tactics, no upselling, no confusing jargon meant to make you feel small. I'll tell you plainly what's wrong, what it takes to fix it, and what it costs before I touch a thing — and if I can't solve it, I won't charge you for the time.
The same way I'd want someone treating my own mom's home. If that's the kind of person you want working on your computer, I'd be glad to help.